Burnaby Gas Fireplace Repair
Licensed gas fitters providing same-week Burnaby Gas Fireplace Repair and service across the city – from Metrotown condos to North Burnaby character homes.

Most Common Issues With Gas Fireplaces We Restore
Most gas fireplace problems start small and gradually get worse. Requesting Burnaby Gas Fireplace Repair early can help you avoid costly damage and potential safety hazards. In Burnaby homes, we are most frequently contacted for issues like:
- Fireplace that won’t ignite at all
- Pilot light that does not stay lit, or keeps going out
- Main burner lights, then goes out again after a few minutes
- Black, grimy glass that refuses to stay clean
- Flames that look small, weak, very yellow, or uneven
- Odd odours, ticking, or booming sounds during start-up or shutdown
- Remote, wall switch, or thermostat not operating
- Fireplace fan that will not turn on, or a fan making a grinding or bearing noise
If your remote or wall switch stops working, it can sometimes be as simple as:
- A tripped house fuse or breaker
- Low batteries in the remote or receiver
Behind all of these symptoms there is usually an underlying cause such as a bad thermocouple or thermopile, dirty pilot assembly, clogged burner ports, faulty gas valve, or incorrect wiring. Our responsibility during Burnaby Gas Fireplace Repair is to troubleshoot that root cause, not simply restart the unit and hope it works.

Our Gas Fireplace Repair Process
When you schedule Burnaby Gas Fireplace Repair, we follow a consistent process that helps everything go smoothly from start to finish.
Safety check and visual inspection
We begin each visit by checking for gas smells, proper venting, and any visible damage to the fireplace, gas line, and surrounding finishes.
Diagnostic testing
Next, we use proper testing tools to check the pilot assembly, thermocouple, thermopile, ignition system, gas valve, fan, and safety switches. This tells us which component has actually failed.
Clear explanation and upfront pricing
Before we perform any repair, we explain what the problem is, show you the worn or failed part when possible, and give you a straightforward price for the repair so you can approve it.
Professional repair and parts replacement
We stock many common gas fireplace parts on our truck – pilot assemblies, thermocouples, thermopiles, switches, fans, and gaskets. If a special-order part is needed, we source it from trustworthy local suppliers or directly from the manufacturer.
Combustion check and cleanup
When the repair is complete, we hand-test-fire the unit multiple times to confirm a proper flame pattern and safe operation. Then we clean the glass, tidy up the work area, and show you how to operate your fireplace properly.
For more information about gas fireplace types, repair methods, and full-service options across the Lower Mainland, visit our gas fireplace services page.
You’ll find a complete overview of everything we offer.

Gas Fireplace Brands We Service in Burnaby
We service and repair most major gas fireplace brands that Burnaby homeowners have had installed over the past 20–30 years, including many units we see on Burnaby Gas Fireplace Repair calls:
- Regency
- Valor
- Heat & Glo
- Heatilator
- Montigo
- Kingsman
- Napoleon
- Archgard
- Marquis
- Superior / Lennox
- Majestic / Insta-Flame
- Hunter, Myson & many older models
Gas Fireplace Repair Parts We Work With
Most Burnaby Gas Fireplace Repair visits come down to a small number of parts that wear out, get dirty, or fall out of adjustment. During a service call, we test these components, clean or adjust them where possible, and replace them when they are no longer safe or reliable.
- Pilot assembly and pilot tubing
- Thermocouple
- Thermopile / generator
- Igniter / spark electrode
- Main burner tray and burner ports
- Log set, glass media, and ember material
- Firebox gaskets and door seals
- Gas valve and regulator
- Control module and remote receiver
- Wall switch, thermostat, and wiring
- Limit switches and safety sensors
- Blower / fan kits and speed controls
- Venting components and terminations
- Glass panels and hardware
By addressing the right parts the first time, Burnaby Gas Fireplace Repair becomes more than just restarting the flame – it is about restoring safe operation and a clean flame picture you can rely on through the heating season.
Real Gas Fireplace Repair in Burnaby (Gas Valve Replacement)
Watch a real on-site Burnaby Gas Fireplace Repair, where our licensed technician diagnosed the issue and replaced a faulty gas controller. This video shows the exact process we follow when handling fireplace repairs across Burnaby and the Greater Vancouver area.
If your brand is not listed here, we can most likely repair it as well. In many cases we have access to OEM or suitable aftermarket parts, including for older models, and we can let you know if repairing your gas fireplace is still a practical option compared with replacing it.
Burnaby Neighbourhoods We Serve
We are a company based right here in Burnaby, and we have helped many local homeowners all across the city with Burnaby Gas Fireplace Repair and maintenance. Typical service areas include:
- North Burnaby: Brentwood, The Heights, Capitol Hill, Lochdale, and Westridge
- Metrotown, Marlborough, and Maywood
- South Slope, Big Bend, and Suncrest
- Edmonds, Highgate, and Middlegate
- Government Road, Sperling-Duthie, and Forest Hills
- Deer Lake and Buckingham Heights
So why not give us a call today and feel good knowing that with us, you’ll get clear appointment times and real time frames — none of this “we’ll be there sometime between 8am and 5pm” stuff. Whether you are in an apartment or townhouse complex in Edmonds or Metrotown, or in a North Burnaby single-family home, we can book you for a convenient time.

Gas Fireplace Maintenance in Burnaby
This page focuses mainly on Burnaby Gas Fireplace Repair, but regular maintenance is what prevents many of these problems from happening in the first place. Annual or semi-annual service is especially important in Burnaby’s damp, sometimes dusty air, which can quickly affect pilot assemblies and burners.
A standard gas fireplace service usually includes:
- Cleaning the burner, pilot, and logs or glass media
- Checking and fine-tuning the flame and air mixture
- Inspecting gaskets, seals, and venting
- Verifying that safety controls, switches, and fans are operating properly
- Wiping down the glass and inspecting the firebox and surrounding finishes
If we notice any worn components during a tune-up, we will recommend replacing them before they fail on you during the coldest part of winter.

Gas Fireplace Installation and Replacement in Burnaby
In some situations, fixing an old gas fireplace is no longer a good investment. Parts may no longer be available, efficiency can be very low, or the unit may not meet today’s safety standards. When that’s the case, we can also help with new gas fireplace installation or replacement in Burnaby.
We can:
- Evaluate your current gas line and venting
- Suggest new gas fireplace models that will work with the size and layout of your room
- Arrange removal and disposal of your old unit
- Coordinate with finishers if you are updating tile, stone, or mantels around the fireplace
Even when we are installing a new unit, our goal stays the same: safe, dependable heat and a clean flame picture you can enjoy for years to come.
When Do You Need a Gas Fireplace Repair?
You should book Burnaby Gas Fireplace Repair as soon as you notice any of the following:
- You detect a gas odour near the appliance
- The pilot light will not stay lit, or will not light at all
- The glass becomes black again soon after you clean it
- You see unusual flames (very yellow, lifting, or roaring)
- The fan is very noisy or not running at all
- It has been more than two years since your last professional service
When gas fireplaces are installed and maintained properly, they are safe and reliable. But they should not be ignored once something changes. Fast service is important to protect your home, keep your family safe, and protect your investment in the fireplace.
