Gas Fireplace Repair Burnaby
Licensed gas fitters providing same-week gas fireplace repair and service across Burnaby – from Metrotown condos to North Burnaby character homes.
Most Common Issues With Gas Fireplaces We Restore
Most gas fireplace problems start small and gradually get worse. Requesting service early can help you avoid costly damage and potential safety hazards. In Burnaby homes, we are most frequently contacted for issues like:
- Fireplace that won’t ignite at all
- Pilot light that does not stay lit, or keeps going out
- Main burner lights, then goes out again after a few minutes
- Black, grimy glass that refuses to stay clean
- Flames that look small, weak, very yellow, or uneven
- Odd odours, ticking, or booming sounds during start-up or shutdown
- Remote, wall switch, or thermostat not operating
- Fireplace fan that will not turn on, or a fan making a grinding or bearing noise
If your remote or wall switch stops working, it can sometimes be as simple as:
- A tripped house fuse or breaker
- Low batteries in the remote or receiver
Behind all of these symptoms there is usually an underlying cause such as a bad thermocouple or thermopile, dirty pilot assembly, clogged burner ports, faulty gas valve, or incorrect wiring. Our responsibility is to troubleshoot that root cause, not simply restart the unit and hope it works.
Our Gas Fireplace Repair Process
When you schedule gas fireplace repair in Burnaby, we follow a consistent process that helps everything go smoothly from start to finish.
Safety check and visual inspection
We begin each visit by checking for gas smells, proper venting, and any visible damage to the fireplace, gas line, and surrounding finishes.
Diagnostic testing
Next, we use proper testing tools to check the pilot assembly, thermocouple, thermopile, ignition system, gas valve, fan, and safety switches. This tells us which component has actually failed.
Clear explanation and upfront pricing
Before we perform any repair, we explain what the problem is, show you the worn or failed part when possible, and give you a straightforward price for the repair so you can approve it.
Professional repair and parts replacement
We stock many common gas fireplace parts on our truck – pilot assemblies, thermocouples, thermopiles, switches, fans, and gaskets. If a special-order part is needed, we source it from trustworthy local suppliers or directly from the manufacturer.
Combustion check and cleanup
When the repair is complete, we hand-test-fire the unit multiple times to confirm a proper flame pattern and safe operation. Then we clean the glass, tidy up the work area, and show you how to operate your fireplace properly.
For more information about gas fireplace types, repair methods, and full-service options across the Lower Mainland, visit our gas Fireplace Services page.
You’ll find a complete overview of everything we offer
Gas Fireplace Brands We Service in Burnaby
We service and repair most major gas fireplace brands that Burnaby homeowners have had installed over the past 20–30 years, including:
- Regency
- Valor
- Heat & Glo
- Heatilator
- Montigo
- Kingsman
- Napoleon
- Archgard
- Marquis
- Superior / Lennox
- Majestic / Insta-Flame
- Hunter, Myson & many older models
If your brand is not listed here, we can most likely repair it as well. In many cases we have access to OEM or suitable aftermarket parts, including for older models, and we can let you know if repairing your gas fireplace is still a practical option compared with replacing it.
Burnaby Neighbourhoods We Serve
We are a company based right here in Burnaby, and we have helped many local homeowners all across the city. Typical service areas include:
- North Burnaby: Brentwood, The Heights, Capitol Hill, Lochdale, and Westridge
- Metrotown, Marlborough, and Maywood
- South Slope, Big Bend, and Suncrest
- Edmonds, Highgate, and Middlegate
- Government Road, Sperling-Duthie, and Forest Hills
- Deer Lake and Buckingham Heights
So why not give us a call today and feel good knowing that with us, you’ll get clear appointment times and real time frames — none of this “we’ll be there sometime between 8am and 5pm” stuff. Whether you are in an apartment or townhouse complex in Edmonds or Metrotown, or in a North Burnaby single-family home, we can book you for a convenient time.
Gas Fireplace Maintenance in Burnaby
This page focuses mainly on gas fireplace repair, but regular maintenance is what prevents many of these problems from happening in the first place. Annual or semi-annual service is especially important in Burnaby’s damp, sometimes dusty air, which can quickly affect pilot assemblies and burners.
A standard gas fireplace service usually includes:
- Cleaning the burner, pilot, and logs or glass media
- Checking and fine-tuning the flame and air mixture
- Inspecting gaskets, seals, and venting
- Verifying that safety controls, switches, and fans are operating properly
- Wiping down the glass and inspecting the firebox and surrounding finishes
If we notice any worn components during a tune-up, we will recommend replacing them before they fail on you during the coldest part of winter.
Gas Fireplace Installation and Replacement in Burnaby
In some situations, fixing an old gas fireplace is no longer a good investment. Parts may no longer be available, efficiency can be very low, or the unit may not meet today’s safety standards. When that’s the case, we can also help with new gas fireplace installation or replacement in Burnaby.
We can:
- Evaluate your current gas line and venting
- Suggest new gas fireplace models that will work with the size and layout of your room
- Arrange removal and disposal of your old unit
- Coordinate with finishers if you are updating tile, stone, or mantels around the fireplace
Even when we are installing a new unit, our goal stays the same: safe, dependable heat and a clean flame picture you can enjoy for years to come.
When Do You Need a Gas Fireplace Repair?
You should book gas fireplace repair in Burnaby as soon as you notice any of the following:
- You detect a gas odour near the appliance
- The pilot light will not stay lit, or will not light at all
- The glass becomes black again soon after you clean it
- You see unusual flames (very yellow, lifting, or roaring)
- The fan is very noisy or not running at all
- It has been more than two years since your last professional service
When gas fireplaces are installed and maintained properly, they are safe and reliable. But they should not be ignored once something changes. Fast service is important to protect your home, keep your family safe, and protect your investment in the fireplace.
Schedule Burnaby Gas Fireplace Repair
We are ready to assist you if your gas fireplace is not working the way it should. Our licensed technicians know how to repair gas fireplaces in Burnaby, carry many common parts on their truck, and focus on clean, respectful work inside your home.
When you are ready, you can:
- Contact us by phone to schedule a gas fireplace repair visit in Burnaby
- Request a service appointment online and we will confirm a time that works for you
- Ask for a quote if you are considering replacing an existing fireplace with a modern, efficient model that meets current requirements