**Gas Fireplace Service Burnaby**
If your fireplace takes multiple tries to start, keeps shutting off, smells unusual, or leaves soot on the glass, it’s time for a proper
**Gas Fireplace Service Burnaby**. Service is where most reliability problems get fixed before they turn into expensive failures.
If you need a dedicated diagnosis and fix, visit
**Gas Fireplace Repair Burnaby**.
If you’re planning a new unit or a replacement, visit
**Gas Fireplace Installation Burnaby**.
Gas fireplaces are sealed combustion appliances. They depend on clean ignition, stable flame sensing, correct gas pressure, and safe venting.
When one part drifts out of spec, the unit can lock out or shut down to protect your home.
If you want the full overview of how we approach inspection, cleaning, troubleshooting, and safe operation,
visit our main pillar page:
Gas Fireplace Service

What You Get With **Gas Fireplace Service Burnaby**
A proper service visit focuses on safety first, then reliability. We clean the parts that affect ignition and flame stability, verify the safety circuit,
and confirm venting and combustion performance.
How we help (common service calls)
- Pilot or burner that won’t stay lit
- Delayed ignition, “whoosh” starts, or repeated lockouts
- Weak flame, uneven flame pattern, or flame lifting
- Glass sooting or unusual odors during operation
- Remote, wall switch, or thermostat control issues
- Annual maintenance for safe seasonal use
Common Problems We Catch During Service
Many fireplace failures start small. Service finds the root cause early so the unit stays reliable through the heating season.
- Dirty pilot assembly or ignitor that causes hard starts
- Weak thermopile output leading to pilot drop-out
- Loose wiring, corroded contacts, or weak batteries in remotes
- Restricted airflow or venting issues that affect combustion
- Burner ports partially blocked, causing uneven flame
- Misaligned logs that create soot and poor flame pattern
Data-driven service notes from real visits
- Most no-start issues: are ignition, pilot, flame-sensing, or control problems, not “bad gas”
- Most shutdown complaints: are weak flame proving, airflow/venting restrictions, or safety circuit interruptions
- Most soot on glass: comes from log placement, burner cleanliness, or combustion imbalance
- Best interval: annual service keeps ignition stable and reduces nuisance lockouts
Safety Focus During **Gas Fireplace Service Burnaby**
Gas fireplaces involve combustion, venting, and gas control. Service is not just cleaning. It’s confirming the unit is operating safely.
If you notice repeated headaches, nausea, or strong exhaust odors, stop using the unit and have it inspected.
What we check before we leave
- Gas leak checks at connections and valve area
- Stable ignition and proper flame proving
- Burner flame pattern and safe combustion behavior
- Venting condition and clear airflow path
- Glass condition, gasket fit, and safe sealing
Transparent pricing guidance
Service pricing depends on access, fireplace type (pilot vs electronic ignition), cleaning level needed, and whether parts testing finds a failing component.
If parts are required, we explain the options before moving forward.

Our Step-by-Step Service Process
- Visual inspection: check glass seal, log placement, venting condition, and control wiring
- Ignition + pilot testing: confirm reliable start and stable flame proving
- Cleaning: pilot/ignition area, burner ports, and internal surfaces where buildup causes faults
- Combustion behavior: verify flame pattern and look for soot causes
- Safety checks: leak checks and system confirmation before restart
- Final testing: run the unit through cycles and confirm stable operation
- Next-step advice: explain maintenance timing and what to monitor
Gas Fireplace Parts We Commonly Service
- Pilot assembly
- Ignitor and ignition module
- Thermocouple / thermopile
- Gas valve and control knob
- Burner tray and burner ports
- Wall switch and wiring
- Remote receiver and batteries
- Flame sensor circuit
- Glass gasket and latches
- Venting and termination checks
Gas Fireplace Brands We Service
- Regency
- Valor
- Napoleon
- Montigo
- Heat & Glo
- Archgard
- Kingsman
- Majestic
- Heatilator
- Superior
Burnaby Areas We Cover
We provide **Gas Fireplace Service Burnaby** across Burnaby. If you’re nearby, call and ask.
- Metrotown
- Brentwood
- Capitol Hill
- Burnaby Heights
- Willingdon Heights
- Deer Lake
- Burnaby Lake
- Central Park
- Forest Grove
- Edmonds
- South Slope
- Highgate
- Big Bend
- Lake City
- Sperling–Duthie
- SFU / University Highlands
- Parkcrest
- Greentree Village
Related HVAC Service Pages in Burnaby
If your fireplace is part of a larger comfort system, these service pages can help you plan seasonal maintenance across the home:
Air Conditioning Service Burnaby
**Gas Fireplace Service Burnaby** FAQ
How often should I book gas fireplace service?
Why does my gas fireplace turn on, then shut off a few minutes later?
Is soot on the glass normal?
Can you service both natural gas and propane fireplaces?
What should I do if I smell gas near the fireplace?
Do you also handle repair if service finds a failing part?
Book **Gas Fireplace Service Burnaby**
If your fireplace is hard to start, shuts off unexpectedly, or you want a proper seasonal inspection and cleaning, call us.
You’ll get clear answers, safe workmanship, and service that focuses on reliability.