Efficient Heating & Air Conditioning
Heat Pump Services in the Lower Mainland
The heat pump system is among the most dependable and energy-efficient ways to heat and cool homes in the Lower Mainland.
When heat pump services are done properly, a heat pump can support or replace conventional heaters and AC systems while cutting energy use.
This page gives you a complete rundown on heat pump installation, repair, maintenance, troubleshooting, and long-term performance expectations.
This guide is based on real field experience with ducted and ductless heat pumps in homes, condos, townhouses, and light commercial spaces across British Columbia.
You get clear answers, practical details, and service steps that match real job conditions.
Repair
Maintenance
Ducted & Ductless
Cold-Weather Performance
What Heat Pump Services Cover
Heat pump services include more than installing a new unit. A heat pump only performs well when the system stays clean,
airflow stays balanced, electrical readings stay stable, and refrigerant charge stays correct. We support the full lifecycle of your heat pump system.
- Installation and replacement of heat pumps
- Heat pump diagnosis and repair
- Seasonal heat pump maintenance
- Efficiency tuning and airflow balancing
- Cold-weather performance setup
- System upgrades and retrofit planning
We follow manufacturer standards and Technical Safety BC inspection expectations. We also account for real Lower Mainland conditions like moisture,
coastal air, shoulder-season temperature swings, and how often these systems run through the year.
Professional Heat Pump Installation
Installation is the decisive stage of a heat pump’s lifespan. Most long-term comfort issues, noise complaints, and high power bills often trace back to sizing and setup mistakes.
A proper installation starts with a home evaluation that matches your layout and comfort goals.
What we evaluate before we install
- Square footage and insulation level
- Existing ductwork inspection and mapping
- Electrical supply, breaker space, and load planning
- Window exposure and heat-loss zones
- Backup heating needs and control strategy
Oversizing and undersizing cause short cycling, comfort swings, higher power use, and early component wear.
Correct installation supports steady winter heating, reliable summer cooling, and long-term system stability.
We install ducted heat pumps and ductless mini-split systems. The right choice depends on your home’s structure, existing ducts,
room-by-room comfort needs, and how you want the system to control temperature.
Heat Pump Repair and Troubleshooting
Even strong systems can develop faults over time. Heat pump repair needs accurate testing, not random part swapping.
We diagnose the root cause using measurements from refrigeration and electrical systems, then repair the system the right way.
Common heat pump problems we fix
- Heat pump not heating or cooling properly
- System running without reaching set temperature
- Outdoor unit icing up too much
- Error messages or flashing lights
- Reduced airflow or uneven room temperatures
- Electrical shutdowns or tripped breakers
Heat pump repair includes testing refrigerant pressures, electrical components, sensors, control boards, and airflow paths.
Fixing one symptom while ignoring the cause often leads to repeat breakdowns. Our goal is safe operation, efficiency, and reliability without unnecessary replacements.
Heat Pump Maintenance and Seasonal Service
Regular maintenance keeps your system efficient and reduces surprise failures. Heat pumps run year-round,
so they see more constant wear than seasonal-only systems. A professional service visit helps protect performance and lifespan.
What a proper maintenance visit includes
- Indoor and outdoor coil cleaning
- Electrical connection inspection and voltage readings
- Refrigerant pressure and temperature checks
- Defrost cycle testing and sensor checks
- Airflow and fan operation verification
- Condensate drainage inspection and cleaning
Annual heat pump service supports better comfort, steadier operation, and longer equipment life. It also helps keep warranty coverage in good standing when manufacturers require routine care.
Heat Pumps in Cold Climate Conditions
Cold-climate heat pumps can perform well in freezing weather, yet system performance still depends on correct installation and consistent maintenance.
When temperatures drop, the heat pump relies heavily on defrost operation, sensor accuracy, refrigerant charge, and backup heat strategy.
- Correct defrost cycle operation
- Outdoor temperature sensor accuracy
- Proper refrigerant quantity
- Backup or supplemental heat integration
Neglected maintenance or poor installation can raise power use, cause ice buildup, and reduce heating capacity.
Heat pump services tailored to the Lower Mainland climate keep heating stable without overloading the system.
Data-Driven Heat Pump Performance Insights
Heat pump performance is measurable. When the system is sized and serviced correctly, the efficiency gains are real and easy to track over time.
These data points reflect what we see in day-to-day service work.
- Heat pumps can deliver about 2.5 to 4 times the heat energy compared to the electrical energy used.
- Well-maintained systems often reach a lifespan of 15 to 20 years.
- Dirty coils and restricted airflow can reduce efficiency by up to 30%.
- Incorrect refrigerant charge is a common driver of early compressor damage.
- Skipped maintenance is a major reason systems turn into “repeat repair” calls.
If your bills rise, comfort drops, or the system starts cycling differently, measurements matter. We test first, then we fix based on results.
Heat Pump Parts We Service and Replace
Heat pumps combine mechanical and electronic components. Accurate diagnosis depends on how each part interacts with the whole system.
Replacing the correct part at the correct time helps prevent cascading failures.
- Compressor
- Inverter drive boards
- Outdoor fan motor
- Indoor fan motor
- Reversing valve
- Expansion valve
- Refrigerant pressure sensors
- Temperature sensors
- Control boards
- Defrost sensors
- Capacitors and contactors
- Condensate pumps and drain lines
Heat Pump Brands We Service
We service most major heat pump brands commonly installed in British Columbia, including ducted and ductless systems.
Inverter-driven systems and proprietary control boards require brand-specific knowledge, especially during troubleshooting.
- Mitsubishi
- Daikin
- Fujitsu
- LG
- Samsung
- Carrier
- Trane
- Lennox
- Bosch
- Panasonic
- York
- Rheem
Signs You Need Heat Pump Service
Early signs matter. Fixing problems early is usually cheaper and keeps the system running safely during peak heating and cooling seasons.
- Power bills rise with no usage change
- Uneven room temperatures
- New noises from indoor or outdoor unit
- Outdoor coil icing up
- Frequent restarts
- Weak airflow from vents or ductless heads
If you want the system to last, treat these signs as a service call, not a “wait and see.”
Why Expert Service Matters
Heat pumps need real skill across refrigeration, electrical, airflow design, and control logic.
Experience matters most with inverter systems and modern heat pump technology.
- Accurate diagnostic testing
- Safe refrigerant handling
- Electrical and safety compliance
- Better chance of protecting warranty coverage
- Stable performance over years of use
Areas of Service Across the Lower Mainland
We provide professional heat pump repair throughout the Lower Mainland. Local housing types, electrical setups, and humidity patterns can change from city to city,
so we approach diagnostics with real local experience.
- Heat Pump Repair Burnaby
- Heat Pump Repair Vancouver
- Heat Pump Repair Richmond
- Heat Pump Repair Surrey
- Heat Pump Repair Coquitlam
- Heat Pump Repair Port Coquitlam
- Heat Pump Repair Port Moody
- Heat Pump Repair New Westminster
- Heat Pump Repair North Vancouver
- Heat Pump Repair West Vancouver
- Heat Pump Repair Delta
- Heat Pump Repair Langley
- Heat Pump Repair Maple Ridge
- Heat Pump Repair Pitt Meadows
- Heat Pump Repair White Rock
- Heat Pump Repair Anmore
Related HVAC Services
Heat pumps often work alongside other equipment. If your home has mixed systems, these related services help keep comfort consistent and prevent conflicts between controls, airflow, and load.
Frequently Asked Questions About Heat Pump Services
These are the questions we hear most from homeowners across the Lower Mainland. The answers are practical, clear, and based on real service work.
How often should a heat pump be serviced?
Plan on professional service at least once per year. Heat pumps run through heating and cooling seasons, so annual maintenance helps protect efficiency, comfort, and long-term reliability.
Do heat pumps work well in the Lower Mainland climate?
Yes. The Lower Mainland is a strong match for modern heat pumps. With correct sizing and setup, they handle shoulder seasons well and deliver efficient comfort through most winter conditions.
Why is my heat pump running but not heating or cooling effectively?
This often points to airflow restriction, dirty coils, low refrigerant charge, sensor issues, or electrical faults. A proper diagnosis needs pressure and temperature measurements plus electrical testing.
Is repair better than replacement?
Repair is often the smart option when the unit is in good condition and the fault is isolated. Replacement makes sense when the system has major component damage, repeated failures, or declining performance that costs more over time.
What is the average lifespan of a heat pump?
With correct installation and routine maintenance, many systems last 15 to 20 years. Skipping service, ignoring early warning signs, and poor airflow can shorten system life.
Why does ice build up on the outdoor unit?
Light frost can be normal, yet heavy ice buildup can point to a defrost issue, sensor fault, airflow restriction, or refrigerant problems. A service visit checks the defrost cycle and confirms the system is operating safely.
Do I need backup heat with a heat pump?
Some homes benefit from supplemental or backup heat, based on layout, insulation, and comfort expectations during cold snaps. We evaluate the home and build a control strategy that keeps comfort steady without overworking the heat pump.
Book Heat Pump Service With Efficient Heating & Air Conditioning
If your heat pump is not keeping up, starts icing, runs nonstop, or shows error codes, it’s time for a measured diagnosis.
We deliver heat pump services that focus on safe operation, stable comfort, and long-term performance.