Lost hot water in your Burnaby home? Get fast, professional water heater repair in Burnaby for gas, electric, tankless, and power-vent units — done cleanly, safely, and as quickly as possible.
When your water heater fails, everyone in the house feels it. No hot showers, no dishwashing, no laundry, and everyday routines slow down.
You need a local Burnaby team that understands these homes, works clean, and shows up ready to fix the issue on the first visit.
We provide complete water heater repair in Burnaby, with expertise on gas, electric, tankless, and power-vent models in houses, condos, character homes, and new construction.
If your system needs preventive care to avoid future breakdowns, our
water heater service in Burnaby
helps maintain performance, safety, and reliability.
For over twelve years, we’ve been restoring hot water to Burnaby families with fair diagnostics, same-day repair or replacement, and well-stocked service trucks.
When repair is no longer the right option, we also provide
professional water heater installation
with proper sizing and code-compliant setup.
You can also explore our complete
water heater service
guide to understand all available options for Burnaby homes.
Whether your tank is leaking, not delivering hot water, emptying too quickly, or making strange noises, we arrive with the right tools, the right parts, and a calm, professional approach.
Why Burnaby Homes Require Real Water Heater Expertise
Burnaby has a diverse mix of homes and buildings, and each type brings its own water heater issues. From older electric tanks to modern gas and tankless setups,
we understand how these systems fail in Burnaby’s climate and construction styles.
Older Homes – North Burnaby, Deer Lake, Burnaby Heights
Many older homes still rely on 15–25-year-old electric tanks. Typical problems include:
- Burnt or corroded elements
- Thermostat failure
- Sediment buildup
- Very slow recovery time
We solve these quickly because we carry elements, thermostats, wiring and common parts right in the van.
Condos & Townhomes – Metrotown, Brentwood, Edmonds
Condos often have small electric tanks squeezed into tight closets. These units commonly suffer from:
- Overheating
- Burnt wiring
- Stuck T&P (temperature and pressure) valves
- Tanks that are long overdue for replacement
We are used to tight-space work, quiet operation and clean work areas that keep strata and building rules happy.
New Burnaby Homes – The Crest, South Slope, Suncrest
Newer homes often have 40–50 gallon natural gas tanks with modern venting. These systems tend to fail differently:
- Failed thermocouples or flame sensors
- Ignition problems
- Gas valve issues
- Exhaust, venting and pressure switch errors
We service all major gas installations and keep the most common replacement parts in stock so repairs can be done on the first visit whenever possible.
Frequent Water Heater Issues We Fix in Burnaby
Every week, we receive the same types of urgent calls from Burnaby homeowners. If you recognize any of these problems, you’re in the right place.
No Hot Water
When you turn on the tap and only get cold water, possible causes include:
- Failed heating elements (electric)
- Gas ignition problems
- Tripped high-limit switch
- Electrical issues
- Blocked venting (for gas/power-vent models)
Water Heater Leaking
A leaking tank is serious. In most cases, when the tank body itself is leaking, the steel has rusted from the inside out and the unit is no longer repairable.
We show you how to safely shut off the water, and we can install emergency replacements the same day to reduce damage to your home.
Pilot Light or Burner Won’t Stay Lit
This usually happens because of:
- A dirty or failing thermocouple or flame sensor
- Weak pilot assembly
- Gas valve problems
- Draft, venting or combustion air issues
Not Enough Hot Water
This is very common with older Burnaby tanks and is usually caused by:
- Sediment and “mud” occupying tank space
- Upper or lower elements burned out
- Failing thermostats
- A worn or broken dip tube
Strange Noises – Pops, Bangs, Rumbles
Loud popping or rumbling usually means the tank is filled with sediment and overheating.
We flush the system, check the burner or elements, and bring it back as close as possible to quiet, efficient operation.
Real Burnaby Case Studies
Here are a few real examples of how we’ve helped Burnaby homeowners get their hot water back.
Case #1 – Electric Tank with No Hot Water (Gilmore Area)
A family near Gilmore reported that they only had lukewarm to cold water. After inspecting the tank, we found the lower element completely burnt out.
Because we stock replacement elements and thermostats on the truck, the repair was completed in under two hours and their hot water was fully restored later that day.
Case #2 – Leaking John Wood Tank in South Slope
A homeowner noticed water pooling under the tank in their garage. The tank, a John Wood unit over 15 years old, was leaking from the base and beyond repair.
We completed a same-day replacement. The space was tight and the old plumbing did not line up with the new tank, so we re-piped the connections, installed the new unit,
and tested every joint before leaving the customer with a neat, safe installation.
Case #3 – Tankless Error Code in Brentwood
A Burnaby homeowner with a tankless system kept getting error codes and random shutdowns. Upon inspection, we found a plugged intake screen and heavy scale buildup.
We cleaned the intake, flushed the heat exchanger, replaced a few worn components, and restored a reliable, continuous supply of hot water.
Our Water Heater Repair Process
You will always know what we are doing and why we are doing it. Here is how we approach every Burnaby water heater call:
1. Diagnose the Problem Clearly
We check:
- Power and electrical supply
- Gas supply and gas valve operation (for gas models)
- Venting and combustion air
- Shutoff valves and connections
- Thermostats and limit controls
- Burner assembly or elements
- Igniter and sensor
- Safety controls and over-temperature protection
2. Fix the Problem with Proper Parts
Our service vans are stocked with many common parts such as:
- Igniters
- Gas valves
- Thermocouples and flame sensors
- Thermostats and elements
- Pressure switches
- Tankless screens, sensors and small components
3. Check System Safety Before We Leave
We test for:
- Gas leaks
- Water leaks
- Secure electrical connections
- Proper venting and draft
- Correct temperature and pressure relief operation
4. Show You What To Do in an Emergency
We walk you through how to shut off water and gas to the tank, how to reset the breaker, and what warning signs to watch for so you feel in control if something goes wrong again.
No-Wait Emergency Water Heater Repair in Burnaby
If your tank is leaking, rusting or struggling to keep up, we provide same-day help. Leaks can flood basements, damage flooring and ruin finished spaces.
We work fast and clean to restore your hot water, often on the very same day you call.
Upgrade to an Energy-Efficient Water Heater
When repair is no longer the best option, we can replace your old tank with a more efficient gas, electric or tankless system — properly sized for your Burnaby home and lifestyle.
Below is a real installation example from our work.
Every installation includes proper removal of the old tank, safe disposal, new shut-off valves where needed, venting checks and full testing before we leave your Burnaby home.
Brands We Repair in Burnaby
We repair and service a wide range of water heater brands commonly found in Burnaby homes, including:
| Rheem | John Wood |
| Bradford White | AO Smith |
| Giant | Whirlpool |
| Kenmore | Navien (tankless) |
| Rinnai (tankless) | Noritz |
| Bosch | Other common BC brands |
Related Repair Services in Burnaby
Water heater problems often happen alongside other heating or comfort system issues. If you’re dealing with more than one concern in your Burnaby home, our team also provides professional repair services for the systems below.
Furnace repair for inconsistent heating and breakdowns
Boiler repair for pressure issues, leaks, and shutdowns
Heat pump repair for poor performance or error codes
Gas fireplace repair when ignition or flame problems appear
Air conditioning repair for cooling failures and airflow issues
Keeping repairs focused by system helps us diagnose problems accurately and restore comfort faster for Burnaby homeowners.
Why Burnaby Homeowners Choose Us
When you call for water heater help, you’re trusting someone with your home, your hot water and your safety. Here is what you can expect from us:
- Over 12 years of practical, real-world experience
- Licensed, trained technicians
- Clean, respectful workmanship
- Clear explanations in simple language
- Honest recommendations with no unnecessary upsells
- Stocked service vans for quick repairs
- Same-day and emergency service when possible
- Safe, code-compliant work on every job
When You Should Contact Us Right Away
Please don’t wait if you notice:
- Water dripping from the tank or the bottom is wet
- Brown or rusty hot water coming from taps
- No hot water at all
- A burning or electrical smell near the tank
- Failed pilot or ignition
- Tankless error codes on the display
- Water pooling around pipes or fittings
Burnaby Neighbourhoods We Serve
We provide water heater repair and replacement across all major Burnaby neighbourhoods, including:
| North Burnaby | Metrotown |
| Brentwood | The Heights |
| South Slope | Capitol Hill |
| Deer Lake | Burnaby Lake |
| Edmonds | Suncrest |
| The Crest | Other nearby areas |
Wherever you are in Burnaby, we bring speed, real know-how and the kind of workmanship that puts homeowners at ease.
Burnaby Water Heater Repair – FAQ
1. How quickly can you come to my Burnaby home?
In many cases we offer same-day service, especially for no-hot-water or leaking tank emergencies in Burnaby and nearby neighbourhoods.
2. Do you repair both gas and electric water heaters?
Yes. We service gas, electric, power-vent and tankless systems in houses, condos and townhomes across Burnaby.
3. When is it better to replace my water heater instead of repairing it?
If the tank is leaking, heavily rusted, or 12–15+ years old with recurring issues, replacement is often the most economical and safest option.
We’ll always explain your choices before you decide.
4. Can you help with tankless water heater problems in Burnaby?
Yes. We troubleshoot tankless error codes, flow issues, ignition problems, scaling and maintenance for brands like Navien, Rinnai, Noritz and Bosch.
5. Do you clean up after the repair or installation?
Absolutely. We protect your floors, remove old parts and tanks, and leave the work area clean so it looks like a professional job was done — not a construction site.
6. Is there a warranty on your work?
Need Water Heater Repair in Burnaby?
Call now or send a quick message — same-day and emergency service available for Burnaby homes.