Burnaby Gas Fireplace Repair – 24/7 Emergency Services

gas fireplace repair Burnaby

It’s not uncommon to be relaxing and enjoying the warmth of your gas fireplace when suddenly the main flame or pilot light shuts off — or you try to turn it on and realize that nothing happens when you flip the switch.

If this has happened to you for the first time, don’t worry — we hear this every single day from our customers. When homeowners call us to describe what’s happening, they’re often frustrated or surprised, but there’s no need to panic. You’re reading this page for the exact reason we’re here — to help you fix your fireplace safely and quickly.

We carry all major gas fireplace parts right in our service van, and gas fireplace repair is our specialty. You can be confident that you’re dealing with one of the most experienced and trusted HVAC companies in Burnaby, and we’ll make sure your problem is solved professionally.

🧰 Common Gas Fireplace Problems

A gas fireplace has only a few key components — it’s simpler than a furnace or boiler system — so when it stops working, it’s often due to one of these issues:

• The thermocouple has worn out and needs replacement (common cause of a pilot that won’t stay lit).
• The thermopile (power generator) has failed and no longer produces enough voltage to open the gas valve (the pilot stays on, but the burner won’t ignite).
• The gas control valve itself isn’t opening to supply gas to the burner.
• The wall switch or control switch beside the fireplace has failed and can’t complete the circuit.
• In rare cases, the issue could be with safety sensors that cut the power, or with venting and oxygen levels (carbon monoxide or poor airflow).

As you can see, these problems are not complicated — but they do require experience and proper tools to handle safely.
⚠️ We strongly recommend not attempting to fix these components yourself.

🔎 When Does Your Fireplace Need Repair?

Sometimes when the pilot light goes out, you can relight it and the fireplace will work again. But if it keeps happening, or you notice anything unusual, that’s your signal to call for service.

Signs your fireplace needs professional attention:

• Change in flame colour (blue turning orange or yellow)
• Black soot or fogged glass
• Strange smells coming from the unit
• Irritation in your eyes or throat when it’s running
• Feeling of reduced air quality or light dizziness after use

Any of these mean it’s time to schedule a gas fireplace repair or annual cleaning to keep your system safe and efficient.

⚙️ How Your Gas Fireplace Works

Your fireplace is designed to safely burn natural gas or propane and release heat through a burner, ignited by a pilot flame or spark ignition. Air from outside feeds combustion while exhaust gases exit through the vent, keeping your indoor air safe.

When our certified gas technician services your unit, we’ll explain what each component does and which behaviours are normal or concerning. Our goal is for every customer to understand how their fireplace works and to know exactly when to call for help.

🧼 Annual Burnaby Gas Fireplace repair and Cleaning & Tune-Up

When our technician arrives at your home, we first protect your flooring using professional-grade mats. We then ask a few questions about what you’ve noticed — strange smells, noises, or performance changes — to narrow down possible causes.

If your service is a routine annual cleaning, we perform a complete tune-up that includes:

• Cleaning the glass with professional-grade products
• Vacuuming dust and debris from all areas
• Checking gas pressure and pilot flame
• Inspecting the burner, fan, and heat exchanger
• Testing for carbon monoxide and ensuring proper combustion air
• Reinstalling all logs and components securely
• Verifying the system starts and runs correctly

If a part needs replacement, we’ll explain the issue, show you the part, discuss the cost, and only proceed once you approve.

🛡️ Safety and Professional Standards

Technical Safety BC strongly recommends having your gas fireplace inspected at least once a year by a certified gas technician. This ensures your system operates safely, efficiently, and in compliance with BC’s safety regulations — exactly what our team provides.

📞 Call for Same-Day Fireplace Repair

If your fireplace stops working or your pilot light keeps going out, call Efficient Heating Service at 778-798-4343. We provide same-day emergency service across Burnaby and the Lower Mainland — and carry most parts right on our service trucks.and we have more information about Fireplace repair in Burnaby in our other page

🔧 Brands We Service

🌆 Service Areas

Proudly serving residential and commercial customers across the Lower Mainland and Fraser Valley:

We’re proud to offer same-day gas fireplace repair and maintenance services throughout these cities and surrounding communities.

🧩 Common Fireplace Parts We Carry

We stock most gas fireplace parts right on our service trucks, allowing us to complete most repairs on the same day. Below are some of the common parts we carry and replace:

All replacement parts are manufacturer-approved and installed by certified gas technicians to ensure long-term safety and performance.

🔥 Fireplace Installation & Replacement

Looking to upgrade or remove your old gas fireplace? Our licensed and insured technicians handle all types of installations — from modern linear units to traditional inserts. If your fireplace is old, inefficient, or beyond repair, we can help you choose a new model that fits your home and budget.

📲 Contact Efficient Heating Service

For fast and reliable gas fireplace repair in Burnaby, call us at 778-798-4343 or visit efficientheatingservice.com to book online.
We’re available 24/7 for emergency service — keeping your home warm, safe, and comfortable year-round.

Daniel